Totalconnect: 25+ Years of Telecommunications Excellence

Over 27 Years of Excellence in Connecting and Protecting Businesses Across North America

Totalconnect: Your Trusted Partner in Communications and Integration

Founded in 1997, Totalconnect Telephone Company Ltd. is a proud 100% Canadian-owned and operated business telecom provider, headquartered in Surrey, British Columbia. For over two decades, we have been at the forefront of delivering innovative and reliable communication, security, and critical system integration solutions. Our journey began with a simple yet powerful vision: to empower businesses with the technology they need to thrive in an ever-evolving digital landscape.

Totalconnect is dedicated to delivering cloud based solutions that enable our customers to increase their ROI, modernize their business practices and optimize processes for smarter communications. We provide products and techniques that ensure organizations can stay up to date, be competitive and succeed in today’s fast paced high tech world.

These products and services include:

  • Aligning technological solutions with business objectives to create value, increase productivity and save costs of business communications processes.
  • Maintaining customized solutions through cutting-edge technologies.
  • Designing and improving business communication processes to help in achieving a competitive breakthrough.
  • From technical consultation to maintenance and training – Totalconnect’s solutions can support all aspects of your business communications.
At Totalconnect Telephone Company we understand that your company is looking for more than just a phone line. Totalconnect’s aim is to provide you with excellent integrated services and products. Totalconnect’s feature rich service and modern cloud communications systems are a complete communications solution. Our goal is to provide you with all you need to improve your communications and increase your efficiency. Totalconnect’s personalized service works to build a strong lasting relationship with your company.

Our Mission and Values

At Totalconnect, our mission is to be your comprehensive partner, dedicated to enhancing your return on investment (ROI), modernizing your business practices, and optimizing your processes for smarter, more efficient operations. We achieve this by:

  • Aligning Technology with Business Objectives: We work closely with you to understand your unique goals, ensuring our solutions create tangible value, increase productivity, and reduce communication costs.

  • Maintaining Cutting-Edge Solutions: We are committed to continuous innovation, leveraging the latest technologies to provide customized solutions that keep you ahead of the curve.

  • Designing for Competitive Advantage: Our expertise lies in improving business communication processes, helping you achieve a significant competitive breakthrough in your market.

  • Comprehensive Support: From initial technical consultation to ongoing maintenance and training, Totalconnect supports every aspect of your business communications journey.

Why Choose Totalconnect? Our Commitment to You

We understand that you’re looking for more than just a service provider; you’re seeking a partner who genuinely cares about your success. At Totalconnect, we pride ourselves on building strong, lasting relationships based on trust and mutual benefit. Our feature-rich services and modern communication systems offer a complete solution, designed to improve your communications and significantly increase your efficiency.

TRUST: We work tirelessly to build relationships that are not only enjoyable but also mutually beneficial. We offer the personalized service you’d expect from a small, dedicated company, combined with the professional quality and reliability of a large enterprise.

Our Expertise: Our technical and solutions expertise dates back to the 1980s. With a strong foundation in IT, systems integrations, specialized programming, and customer support, our team embraced VoIP technology in its earliest stages. This extensive experience allows us to connect what others can’t even see, providing solutions for even the most complex integration challenges.

Reliability & Security: We adhere to stringent guidelines and requirements when setting up our services and equipment, ensuring both client needs are met and service quality is guaranteed. Our redundant data centers in Vancouver, Toronto, Vaughan, and Kitchener Waterloo, coupled with carrier-class networks and robust security protocols, provide unparalleled peace of mind.

Staying Ahead in Telecommunications

In an industry where technologies converge rapidly, having solutions that feature the latest elements is crucial. Totalconnect provides expandable products and services that deliver optimal business performance, maximize cost efficiency, and optimize your systems. We possess the technology and expertise to drive effective change, focusing on multiple levels of your business to ensure sustained growth and performance.

Thank you for taking the time to learn more about Totalconnect. We look forward to partnering with you to achieve your communication and integration goals.